Gift Certificates

We issue gift certificates, as store-credit for any amount desired. According to your wishes, we can issue the gift in form of a paper-certificate, or advise the recipient of the gift in form of store-credit by e-mail. One note: the store credit cannot be used in the online-store as our contracted credit-card processor, technically a 'reseller,' does not have the capacity to transact in this manner. In order to redeem the store credit-gift certificate, the user can simply place an order directly to the shop, via email or fax. It is all spelled out in the message/certificate to the recipient. The credit is transferable if they wish; however, we require an actual original document with supporting identity verification document(s) such as driver's license; passport copy. We can also make the gift non-transferable if desired. The credit is not convertible to cash or any other form. Upon use, balances equal to or greater than JPY 1,000 (about US$ 10) are not refundable in cash. Balances of less than JPY 1,000 will be refunded in international response postal stamps, included with shipment of the final order. The credit may be used exclusively for goods or services (repair, refurbishment, etc.) from our shop. The credit is valid forever without expiration. For more information, please contact Customer Service Department at info@chibabogu.com